'I keep you safe / You keep me safe'

Being responsible & staying as safe as possible is important.

The information given below is about what I'm doing to ensure your safety & what is expected of you as a client of mine. It's in accordance with guidelines from trusted sources like: NHS, government, professional governing bodies & my insurance company. As guidelines change I will review & amend it.


- Risk assessments have been completed & measures taken accordingly to manage them

- I will wear the appropriate officially stipulated PPE

- I will wash my hands, forearms & elbows before & after treatments

- I will ventilate & clean the therapy room & all common areas before & after every appointment

- I will thoroughly wash all laundry used at every appointment

- I will wear a clean uniform for every client

- For the time being, new client consultations will be done via telephone & online forms (this is to limit face to face contact time until the pandemic situation settles down)

- Home visits will unfortunately not be offered until the pandemic situation settles down

- I will take my temperature everyday

- I will not see clients if I have any symptoms

- If I develop symptoms I will get tested & self isolate as required

- I will inform you if I develop symptoms & have seen you within the past 14 days

- I am respecting social distancing & staying at home as much as possible

- I regularly do asymptomatic / lateral flow tests, as per government guidance

- I have had my vaccinations


- If you’ve been diagnosed with any serious or complex health conditions & have had Covid-19 you MUST get consent from your GP or other appropriate medical practitioner before I may offer you any treatments

- To complete & return to me any initial or precautionary Coronavirus  or consultation forms that I email you prior to an appointment, in order to limit face to face time together

- You should not have a complementary therapy treatment if it's been less than 48 hours since you've had a vaccination, of any type, or if you are experiencing side effects from a vaccination

- To ensure good standards of personal hygiene (preferably be recently showered & wearing fresh clothing to your appointment)

- To wear a face covering during your entire visit, unless treatment necessitates or you are exempt

- To ensure your face covering is well fitting & covers your nose & mouth (if it does not I will provide you with a disposable mask & ask you to wear it)

- To only bring essential items with you to an appointment e.g. keys, payment method

- To remove your shoes upon entering a clinic location (for those unable to do so disposable shoe covering will be avail')

- To bring your own drinking water

- At any clinic location, not to touch door handles, light switches etc as much as possible but rather allow me to do so

- To be aware that pre, during & post treatment conversation is to be kept as minimal / efficient as possible

- To sanitise your hands upon arrival (if you then touch personal items or your mask to re-sanitise your hands)

- To have your temperature taken at the start of every appointment

- Preferably not to pay by cash or cheque but rather by: bank transfer, paypal or card (2% card charge)

- That you understand what the symptoms of the virus are

- To inform me if you develop symptoms, or have been in close contact with somebody that has, after booking & prior to attending an appointment

- To inform me if you develop symptoms within 14 days after your appointment & please inform me of results of testing you may of had or do have

- To of been respecting social distancing guidelines

- To be aware that information may need to be released to local health protection authorities or track & trace

Thank you for taking the time to read this & your cooperation.

Whilst perhaps all this may seem like a bit of an inconvenience, due to the infectious nature

of the virus things need to operate a little differently for the time being.

So until circumstances change let's all do the best we can to protect each other.

Stay safe & healthy wishes to you all!

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