THERAPY TERMS & CONDITIONS

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I ASK OF YOU

● Rescheduling, cancelling & missed appointments with under 24 hours of notice will be charged for in full. You’ll need to pay charges prior to booking another appointment & possibly for future appointments in advance. In some circumstances I may be sympathetic to this.

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● Please be punctual. If you arrive more than 5 minutes early, I may not be available to answer the door. If you’re late please note I might not be able to provide the full length of treatment you’ve booked, you’ll still need to pay in full.

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● Please don’t bring others to your appointment, I don’t have a waiting area.

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● Gift vouchers & prepaid treatments - Please note the expiry date, extensions aren’t possible. Not redeemable for cash / products. Treatment discounts / offers not valid. Not transferable to another person.

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● Attend appointments with good standards of personal hygiene.

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● Inform me of changes to your state of health, medications or contact details.

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● Not to attend an appointment intoxicated. You’ll be refused treatment & need to pay for the appointment in full.

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● Behave respectfully. Do not threaten, use offensive language or violence against any person in the vicinity. You’ll be refused treatment, need to pay for your appointment in full, reported & not offered further appointments.

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● Sexual requests or advances & arousal during treatment will not be accommodated. This is harassment & will result in you being reported! Treatment will be stopped immediately, you’ll need to pay for the appointment in full & will not be offered further appointments.

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YOU MAY EXPECT OF ME

​● I'm professionally trained, qualified & insured.

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● I'm registered with appropriate professional governing body & adhere to guidelines.

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● To be treated with respect whatever your race, gender, sexuality & belief system.

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● Consultation, assessment & review of your individual needs prior to treatment, based on information you disclose.

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● Information about my therapeutic services, so you're involved in decision making about your care.

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● If I feel my skill set might not best meet your needs, to be signposted to other healthcare professionals that might better suit you in addressing your concerns.

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● Confidentiality of personal data you share with me is of uppermost importance. Personal information is any information that may be used to identify you e.g. name, phone number, email & postal addresses. Any information gathered will be held securely & treated with respect in accordance with GDPR guidelines. I will not share your personal information with any third party without your permission (unless however there are safeguarding concerns for myself, others or yourself & I'm legally obligated to do so). You may request to see information held about yourself.

 

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